Policies

Shipping Policy
Order Processing* Orders are typically processed within [seven] business days.* Please allow additional time for orders placed on weekends or holidays.**Shipping Methods**We offer the following shipping methods:* Standard Shipping: [7 Days ]* Expedited Shipping: [7 Days ]* Instlations Shipping: [7 Days ]**Shipping Costs**Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will see the exact shipping cost during the checkout process.**Tracking Your Order**

Once your order ships, you will receive a shipping confirmation (,Whatsup,SMS,email) with a tracking number. You can track your order using the provided tracking number on the shipping carrier"s website.

Shipping to International DestinationsWe ship to [GCC International shipping costs and delivery times may vary. Please contact us for more information.**Lost or Damaged Packages**If your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.**Please note:** Shipping times may be affected by factors such as weather conditions, holidays, and carrier delays. We apologize for any inconvenience this may cause.

Refunds & Exchanges Policy
At Wall Art, we are committed to customer satisfaction and aim to provide a smooth shopping experience. Our return and exchange policy is outlined as follows:
Eligibility
• Returns or exchanges are accepted within 7 days from the date of purchase.
• Items must be in their original condition, unused, and accompanied by all original labels and tags.
• Customized or made-to-order items are not eligible for return or exchange.
• In case a return is requested for a customized item, 50% of the order value will be deducted (excluding shipping fees).
Refunds
• Refunds will be processed to the original payment method within 15 business days from the date we receive the returned product.
• Shipping fees are non-refundable, unless the return is due to an error on our part.
Exchanges
• Exchanges are subject to product availability.
• Customers are responsible for the return shipping costs related to exchanges.
Damaged or Defective Items
• If you receive a damaged or defective item, please contact us within 3 days of delivery.
• We will arrange a replacement at no additional cost to you.
Return Process
1. Contact our customer service team to initiate the return or exchange request.
2. Follow the provided instructions to pack and ship the product back to us in the same manner it was originally shipped.
3. Keep a copy of the tracking number for your records until the process is completed.
Warranty
• A 3-month warranty applies to items containing LED lights.
• If the LED is damaged within this period, we will arrange a free replacement.
• A 1-year warranty applies to all acrylic designs.
Additional Notes
• Wall Art reserves the right to refuse a return or exchange if the items do not meet the conditions outlined in this policy.
• This policy is subject to change or update without prior notice.